This Privacy Policy explains how Searchlight Within collects, uses, stores, and protects your personal information when you visit our Website, register for programs, or interact with our advertisements on platforms such as Google and Meta (Facebook/Instagram).
This policy is designed to comply with online advertising, data protection, and platform-specific requirements.
Effective Date: 27 July 2014 (Last Updated: 06 February 2026)
Information We Collect
We may collect the following personal information when you visit our Website, submit forms, register for workshops or coaching programs, or interact with our online advertisements:
- Name
- Email address
- Phone number
- Professional or business details (if voluntarily provided)
- Technical data such as IP address, browser type, device information, and usage behaviour
We collect information only when you voluntarily provide it or when it is collected automatically through cookies and tracking technologies.
How We Use the Information
We use your personal information for the following purposes:
- To contact you regarding workshops, seminars, coaching programs, or services you have enquired about or registered for
- To respond to your queries and provide customer support
- To improve our Website, programs, and services
- To run and optimize advertising campaigns on platforms such as Google and Meta
- To comply with legal and regulatory requirements
We do not use your data for purposes unrelated to our services.
Data Security
We are committed to ensuring your information is secure. Appropriate physical, electronic, and managerial safeguards are in place to prevent unauthorized access, misuse, or disclosure.
Cookies & Advertising Technologies
We use cookies, pixels, and similar tracking technologies to:
- Analyse Website traffic and user behaviour
- Improve Website performance and user experience
- Measure and optimize advertising effectiveness on platforms such as Google and Meta
These technologies may collect anonymized or aggregated data and do not allow us to personally identify you unless you voluntarily provide your information.
You can control or disable cookies through your browser settings. Disabling cookies may affect certain Website features..
Third-Party Links
Once you leave our Website via external links, we are not responsible for the privacy practices or content of those websites. Please review their respective privacy policies.
Data Sharing & Protection
- We do not sell, rent, or trade your personal information to third parties.
- Your data may be shared only with trusted service providers (such as payment gateways, email services, or advertising platforms) strictly for operational purposes.
- All third parties are required to comply with applicable data protection and confidentiality standards.
Your Rights & Choices
- You may opt out of marketing communications at any time by contacting us or using the unsubscribe option where provided.
- You may request access, correction, or deletion of your personal information by emailing us.
- We will respond to such requests within a reasonable timeframe, subject to legal obligations.
Contact for Privacy Matters
Email: info@searchlightwithin.com
Disclaimer
The information, guidance, coaching, mentoring, and programs provided by Searchlight Within are intended for personal and professional development only.
- We do not guarantee specific results, outcomes, financial gains, emotional outcomes, or business success.
- Individual results may vary based on personal effort, mindset, external factors, and circumstances beyond our control.
- Coaching and mentoring are not substitutes for medical, psychological, legal, or financial advice.
Searchlight Within shall not be liable for any loss, damage, defamation claims, reputational harm, or perceived outcomes arising from personal interpretations, opinions, or misuse of the content.
We do not guarantee uninterrupted availability of the Website and shall not be responsible for temporary unavailability due to technical or external factors beyond our control.
Cancellation & Refund Policy
Searchlight Within believes in fair and transparent dealings with its clients.
- Cancellation requests will be considered only if made within 72 hours of registration.
- In such cases, 80% of the amount paid will be refunded within 7 working days from approval of the request.
- Cancellation requests will not be entertained if registration is done within 72 hours prior to the event or program start date.
- No refunds will be provided for non-attendance, partial participation, dissatisfaction based on personal expectations, or disagreement with coaching style, content, or outcomes.
- Once a program, workshop, or coaching engagement has commenced, no refund shall be applicable under any circumstances.
- Searchlight Within reserves the right to deny service, suspend participation, or terminate access without refund in cases of misconduct, misrepresentation, defamation, harassment, disruptive behavior, or violation of terms.
- Refunds will be processed only to the original payment method (card/bank account). No cash refunds will be made.
- Please mention the transaction reference number in all refund-related communication to avoid delays.
Code of Conduct & Non-Defamation Clause
- Participants agree to communicate respectfully and professionally in all verbal, written, and online interactions related to Searchlight Within.
- Any attempt to create misleading narratives, defamatory statements, false claims, or reputational harm against Searchlight Within, its facilitators, programs, or participants may result in immediate termination of services without refund.
- Searchlight Within reserves the right to take appropriate legal action in cases of defamation, harassment, or malicious intent.
If you have any questions regarding these policies, please contact us at info@searchlightwithin.com.